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Cookie Policy

Last updated: March 2026

Table of Contents

  1. What Are Cookies
  2. Cookies We Use
  3. Third-Party Cookies
  4. How to Control Cookies
  5. Cookie Consent
  6. Contact

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies are not programs and cannot carry viruses. They simply store small pieces of data — like your login session, your preferred language, or whether you have dismissed a notification banner. When you return to the same website, your browser sends the cookie back so the site can recognise you and remember your preferences.

Some cookies are “session cookies” that are deleted when you close your browser. Others are “persistent cookies” that remain on your device for a set period of time or until you manually delete them.

2. Cookies We Use

BorakDesk uses three categories of cookies. Each serves a specific purpose and we have minimised cookie usage to only what is necessary for the platform to function properly and to improve your experience.

CategoryCookie NamePurposeDuration
Essentialborakdesk_sessionAuthentication session — keeps you logged inSession
borakdesk_csrfCSRF protection — prevents cross-site request forgery attacksSession
borakdesk_regionRegion detection — routes your data to the correct data centre (US, EU, or Asia)1 year
borakdesk_planPlan and role storage — caches your subscription tier and user role for UI renderingSession
Analyticsborakdesk_analyticsPage views — tracks which pages you visit (anonymised, no personal data)1 year
borakdesk_featuresFeature usage — records which platform features you use to help us improve the product1 year
borakdesk_campaignCampaign performance — tracks email open rates, click rates, and conversion metrics for your campaigns90 days
Preferencesborakdesk_themeTheme preference — remembers your light/dark mode selection1 year
borakdesk_langLanguage preference — stores your chosen display language1 year
borakdesk_sidebarSidebar state — remembers whether the sidebar is expanded or collapsed1 year
Essential cookies cannot be disabled. They are required for the platform to function. Without them, you would not be able to log in, your data could be routed to the wrong region, and security protections would be compromised.

3. Third-Party Cookies

In addition to our own cookies, BorakDesk uses a limited number of third-party services that may set their own cookies on your device:

  • Stripe — Our payment processor uses cookies to process transactions securely, detect fraud, and comply with financial regulations. Stripe's cookie policy is available at stripe.com/cookies-policy.
  • Analytics tools — We may use privacy-focused analytics tools to understand aggregate usage patterns. These tools anonymise data before collection and do not track individual users across websites.

We do not use advertising cookies, tracking pixels from ad networks, or any cookie-based retargeting. BorakDesk does not sell or share cookie data with third parties for advertising purposes.

4. How to Control Cookies

You have several options for controlling cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these options in the “Privacy” or “Security” section of your browser's preferences. Common options include:

  • Blocking all cookies (note: this will prevent you from logging into BorakDesk)
  • Blocking only third-party cookies
  • Deleting all cookies when you close your browser
  • Receiving a notification before a cookie is set

Our Cookie Consent Banner

When you first visit BorakDesk, you will see a cookie consent banner that allows you to accept or customise which non-essential cookie categories you wish to enable. You can change your cookie preferences at any time through your account settings under Settings → Privacy → Cookie Preferences.

5. Cookie Consent

In compliance with the EU ePrivacy Directive (2002/58/EC) and GDPR, users located in the European Economic Area (EEA) will see a cookie consent banner on their first visit to BorakDesk. This banner allows you to:

  • Accept all cookies
  • Accept only essential cookies
  • Customise your preferences by category (essential, analytics, preferences)

Your consent choice is stored in a cookie itself (borakdesk_consent) so that we do not ask you again on subsequent visits. You can withdraw or modify your consent at any time by visiting Settings → Privacy → Cookie Preferences within the platform, or by clearing your browser cookies and revisiting the site.

For users outside the EEA, we may set analytics and preference cookies by default, but you can opt out at any time through the same settings page or your browser controls.

6. Contact

If you have any questions about our use of cookies, please contact us:

  • Email: legal@borakdesk.com
  • Company: Borak Solutions LLC
  • Address: Milwaukee, WI, USA

For broader privacy concerns, please refer to our Privacy Policy.

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© 2026 Borak Solutions LLC. All rights reserved.

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